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Normal Reactions to an Abnormal Situation
It is important to help survivors recognize
the normalcy of most stress reactions to disaster.
Mild to moderate stress reactions in the emergency
and early post-impact phases of disaster are
highly prevalent because survivors (and their
families, community members and rescue workers)
accurately recognize the grave danger in disaster
(Young et al., 1998). Although stress reactions
may seem 'extreme', and cause distress, they
generally do not become chronic problems. Most
people recover fully from even moderate stress
reactions within 6 to 16 months (Baum &
Fleming, 1993; Green et al., 1994; La Greca
et al., 1996; Steinglass & Gerrity, 1990).
(From Disaster Mental Health Response Handbook,
NSW Health, 2000, p. 27.)
In fact, resilience is probably the most common
observation after all disasters. In addition,
the effects of traumatic events are not always
bad. Although many survivors of the 1974 tornado
in Xenia, Ohio, experienced psychological distress,
the majority described positive outcomes: they
learned that they could handle crises effectively,
and felt that they were better off for having
met this type of challenge (Quarantelli, 1985).
Disaster may also bring a community closer together
or reorient an individual to new priorities,
goals or values. This concept has been referred
to as 'posttraumatic growth' by some authors
(e.g., Calhoun, 2000), and is similar to the
'benefited response' reported in the combat
trauma literature (Ursano et al., 1996). (From
Disaster Mental Health Response Handbook, p.
27.)
There are a number of possible reactions to
a traumatic situation that are considered within
the norm for individuals experiencing traumatic
stress.
Common Traumatic Stress Reactions (modified
from Disaster Mental Health Response Handbook,
p. 28)
Emotional Effects
•shock
•terror
•irritability
•blame
•anger
•guilt
•grief or sadness
•emotional numbing
•helplessness
•loss of pleasure derived from familiar
activities
•difficulty feeling happy
•difficulty experiencing loving feelings
Cognitive Effects
•impaired concentration
•impaired decision making ability
•memory impairment
•disbelief
•confusion
•nightmares
•decreased self-esteem
•decreased self-efficacy
•self-blame
•intrusive thoughts/memories
•worry
•dissociation (e.g., tunnel vision, dreamlike
or "spacey" feeling)
Physical Effects
•fatigue, exhaustion
•insomnia
•cardiovascular strain
•startle response
•hyper-arousal
•increased physical pain
•reduced immune response
•headaches
•gastrointestinal upset
•decreased appetite
•decreased libido
•vulnerability to illness
Interpersonal Effects
•increased relational conflict
•social withdrawal
•reduced relational intimacy
•alienation
•impaired work performance
•impaired school performance
•decreased satisfaction
•distrust
•externalization of blame
•externalization of vulnerability
•feeling abandoned/rejected
•overprotectiveness
Although many of the above reactions seem negative,
it must be emphasized that people also show
a number of positive responses in the aftermath
of disaster. These include resilience and coping,
altruism, e.g., helping save or comfort others,
relief and elation at surviving disaster, sense
of excitement and greater self-worth, changes
in the way they view the future, and feelings
of "learning about one's strengths"
and "growing" from the experience
(Disaster Mental Health Response Handbook, p.
28).
Problematic Stress Responses
The following responses are less common and
indicate that the individual will likely need
assistance from a medical or mental-health professional:
•Severe dissociation (feeling
as if the world is unreal, not feeling connected
to one's own body, losing one's sense of identity
or taking on a new identity, amnesia)
•Severe intrusive re-experiencing (flashbacks,
terrifying screen memories or nightmares, repetitive
automatic reenactment)
•Extreme avoidance (agoraphobic-like social
or vocational withdrawal, compulsive avoidance)
•Severe hyper-arousal (panic episodes,
terrifying nightmares, difficulty controlling
violent impulses, inability to concentrate)
•Debilitating anxiety (ruminative worry,
severe phobias, unshakeable obsessions, paralyzing
nervousness, fear of losing control/going crazy)
•Severe depression (lack of pleasure in
life, feelings of worthlessness, self-blame,
dependency, early wakenings)
•Problematic substance use (abuse or dependency,
self-medication)
•Psychotic symptoms (delusions, hallucinations,
bizarre thoughts or images)
Some people will be more affected by a traumatic
event for a longer period of time than others,
depending on the nature of the event and the
nature of the individual who experienced the
event. One of the most debilitating effects
of traumatic stress is a condition known as
Posttraumatic Stress Disorder (PTSD). The current
trauma literature suggests that many factors
are related to the increased or decreased risk
for PTSD. The likelihood of developing PTSD
and the severity and chronicity of symptoms
experienced is a function of many variables,
the most important being exposure to a traumatic
event. It is therefore important to bear in
mind that, even among vulnerable individuals,
PTSD would not exist without exposure to a traumatic
event.
Symptoms of PTSD
Posttraumatic Stress Disorder (PTSD) is a
mental disorder resulting from exposure to an
extreme, traumatic stressor. PTSD has a number
of unique defining features and diagnostic criteria,
as published in the American Psychiatric Association's
Diagnostic and Statistical Manual of Mental
Disorders, Fourth Edition (DSM-IV, 1994). These
criteria include:
•Exposure to a traumatic stressor
•Re-experiencing symptoms
•Avoidance and numbing symptoms
•Symptoms of increased arousal
•Duration of at least one month
•Significant distress or impairment of
functioning
Exposure to a traumatic stressor (Criterion
A)
To be diagnosed with PTSD, the person must
have been exposed to a traumatic event in which
both of the following were present:
the person experienced, witnessed, or was confronted
with an event or events that involved actual
or threatened death or serious injury or a threat
to the physical integrity of self or others;
and
the person's response to the trauma involved
intense fear, helplessness, or horror. (In children,
this may be expressed by disorganized or agitated
behavior.)
Stressful events of daily life that do not
meet these conditions include divorce and financial
crises, which may lead to adjustment problems
but are not sufficient to satisfy the criterion
for a traumatic event (i.e., Criterion A) for
PTSD.
Qualifying stressors must induce an intense
emotional response. According to DSM-IV, a qualifying
stressor must not only be threatening, but it
must also induce a response involving intense
fear, helplessness, or horror. Some severely
traumatized individuals may dissociate during
a stressor or have a blunted response due to
defensive avoidance and numbing. Often, the
intense emotional response to the stressor may
not occur until considerable time has elapsed
after the incident has terminated.
Re-experiencing symptoms
One set of PTSD symptoms involves persistent
and distressing re-experiencing of the traumatic
event in one or more ways. With these symptoms,
the trauma comes back to the PTSD sufferer through
memories, dreams, or distress in response to
reminders of the trauma. An extreme example
of this is flashbacks, where individuals feel
as if they are reliving the traumatic experience.
This is a severe, less common re-experiencing
symptom. PTSD is distinguished from normal remembering
of past events by the fact that re-experiencing
memories of the trauma(s) are unwanted, occur
involuntarily, elicit distressing emotions,
and disrupt the individual‰s functioning
and quality of life.
Avoidance and numbing symptoms
Another set of PTSD symptoms involves the
numbing of general responsiveness and the persistent
avoidance of stimuli associated with the trauma.
These symptoms involve avoiding reminders of
the trauma. Reminders can be internal cues,
such as thoughts or feelings about the trauma,
and external stimuli in the environment that
spark unpleasant memories and feelings. To this
limited extent, PTSD is not unlike a phobia,
where the individual goes to considerable length
to avoid stimuli that provoke emotional distress.
PTSD symptoms also involve general symptoms
of impairment, such as pervasive emotional numbness,
feeling out of sync with others, and not expecting
future goals to be met.
Symptoms of increased arousal
Symptoms of increased arousal include difficulty
falling or staying asleep, irritability or outbursts
of anger, difficulty concentrating, hyper-vigilant
watchfulness, and an exaggerated startle response.
Individuals suffering from PTSD experience heightened
physiological activation, which may occur in
a general way even while at rest. More typically,
this activation is evident as excessive reactions
to specific stressors that are directly or symbolically
reminiscent of the trauma. This set of symptoms
is often linked to reliving the traumatic event.
For example, sleep disturbance may be caused
by nightmares, intrusive memories may interfere
with concentration, and excessive watchfulness
may reflect concerns about preventing the occurrence
of a traumatic event similar to the previous
trauma.
Required duration of symptoms
For a diagnosis of PTSD to be made, the symptoms
must endure for at least one month.
PTSD symptoms must be clinically significant
PTSD symptoms must cause clinically significant
distress or impairment in social, occupational,
or other important areas of functioning. Some
individuals may experience a great deal of subjective
discomfort and suffering owing to their PTSD
symptoms without displaying conspicuous impairment
in their day-to-day functioning. Other individuals
show clear impairment in one or more spheres
of functioning, such as social relating, work
efficiency, or ability to engage in and enjoy
recreational or leisure activities.
Symptoms of Acute Stress Disorder (ASD)
For some trauma survivors, acute stress reactions
are severe enough to meet DSM-IV criteria for
Acute Stress Disorder (ASD). A growing body
of evidence suggests that there are specific
stress symptoms that may occur almost immediately
following a traumatic event that may predict
the development of PTSD (see review by Koopman,
Classen, Cardena & Spiegel, 1995). The observation
of acute stress reactions in these and other
studies of natural and human-caused disasters
led to the formation of the Acute Stress Disorder
(ASD) diagnosis in the Diagnostic and Statistical
Manual, Fourth Edition. Acute Stress Disorder
is conceptually similar to PTSD and shares many
of the same symptoms. Diagnostic criteria include
dissociative (emotional numbness, feeling "unreal"
or disconnected from emotions or the environment),
intrusive, avoidance, and arousal symptoms.
To meet a diagnosis of ASD, symptoms must occur
between 2 days and 4 weeks after a traumatic
experience.After 4 weeks, a PTSD diagnosis should
be considered (Bryant & Harvey, 1997).
Who develops Acute Stress Disorder
and Posttraumatic Stress Disorder?
The percentage of those exposed to traumatic
stressors who then develop Posttraumatic Stress
Disorder (PTSD) can vary depending on the nature
of the trauma. At the time of a traumatic event,
many people feel overwhelmed with fear; others
feel numb or disconnected. Most trauma survivors
will be upset for several weeks following an
event but will recover to a variable degree
without treatment. The percentage of trauma
victims that will continue to have problems
and develop Posttraumatic Stress Disorder will
depend on many factors, including the severity
of trauma exposure.
In research on disasters, prevalence
rates have been:
Natural disaster 4-5%
Bombing 34%
Plane crash into hotel 29%
Mass shooting 28%
The following types of exposure place
survivors at high risk for a range of postdisaster
problems:
Exposure to mass destruction or death
Toxic contamination
Sudden or violent death of a loved one
Loss of home or community
The rates of Acute Stress Disorder
(as cited in Bryant, 2000) following traumatic
incidents vary, with higher rates reported for
human-caused trauma.
Typhoon 7%
Industrial accident 6%
Mass shooting 33%
Violent assault 19%
MVA 14%
Assault, burn, indust. 13%
Given that an individual must be exposed to
a traumatic event in order to develop PTSD,
other risk factors that have been shown to contribute
to the development of PTSD include magnitude,
duration, and type of traumatic exposure. Variables
such as earlier age when exposed to the trauma
and a lower level of education are also associated
with increased risk for developing PTSD. Additional
factors related to vulnerability for developing
PTSD include: severity of initial reaction;
peri-traumatic dissociation (i.e., feeling numb
and having a sense of unreality during and shortly
following a trauma); early conduct problems;
childhood adversity; family history of psychiatric
disorder; poor social support after a trauma;
and personality traits such as hypersensitivity,
pessimism, and negative reactions to stressors.
Women are more likely to develop PTSD than men,
independent of exposure type and level of stressor,
and a history of depression in women increases
the vulnerability for developing PTSD (Kessler,
Sonnega, Bromet, Hughes, & Nelson, 1995;
Breslau, 1990; Kulka et al., 1990). While exposure
to a traumatic event may result in an increased
vulnerability to subsequent traumas, several
studies have also reported that exposure to
trauma can have a ‹stress inoculation
effect and can strengthen an individuals protective
factors. This is because the individual has
gained experience in successfully mastering
traumatic events (Ursano, Grieger, & McCarroll,
1996).
Several factors present in the acute-phase
recovery environment of a disaster have been
found to aggravate stress reactions and therefore
increase survivors' risk of developing negative
outcomes (Emergency Management Australia, 1999).
(From Disaster Mental Health Response Handbook,
p. 36). These include:
•Lack of emotional and social support
•Presence of other stressors such as fatigue,
cold, hunger, fear, uncertainty, loss, dislocation,
and other psychologically stressful experiences
•Difficulties at the scene
•Lack of information about the nature
and reasons for the event
•Lack of, or interference with, self-determination
and self-management
•Treatment [given] in an authoritarian
or impersonal manner
•Lack of follow-up support in the weeks
following the exposure
Protective factors that may mitigate negative
effects include:
•Social support
•Higher income and education
•Successful mastery of past disasters
and traumatic events
•Limitation or reduction of exposure to
any of the aggravating factors listed above
•Provision of information about expectations
and availability of recovery services
•Care, concern and understanding on the
part of the recovery services personnel
•Provision of regular and appropriate
information concerning the emergency and reasons
for action
Finally, community-related mediators that
may help alleviate distress are rapid disaster
relief and a positive community response that
does not single out certain survivors as victims
(Solomon et al., 1993).
Studies show that while there is no singular
pattern of psychological consequences to disasters,
typically the very early responses following
disaster impact will be similar for both natural
and human-made disasters (Burkle, 1996). However,
the persistence of responses may differentiate
the two. The effects of natural disasters seem
no longer detectable in comparison to control
populations after about two years, whereas several
studies have shown that the effects of human-made
events may be much more prolonged (Green &
Lindy, 1994) (From Disaster Mental Health Response
Handbook, p. 44). The degree of death, destruction,
horror, inescapability, shock, loss and dislocation
will still be influencing factors in determining
pathological outcomes for both types of disasters,
but these may be more marked in many human-made
disasters. Furthermore, the element of human
contribution to the disaster, particularly human
malevolence, is likely to add to the complexities
and difficulties of psychological adjustment,
thus leading to more adverse mental health effects
(From Disaster Mental Health Response Handbook,
p. 45).
Associated Disorders
In addition to PTSD and ASD, individuals who
have experienced trauma are at heightened risk
for developing other psychiatric disorders,
including:
•Depression
•Substance abuse
•Panic Disorder
•Obsessive-Compulsive Disorder
•Sexual dysfunction
•Eating disorders
Bereavement and bereavement complications
(From Disaster Mental Health Response Handbook,
pp. 41-43).
In situations of traumatic or catastrophic
loss the bereaved person may demonstrate both
traumatic stress reaction phenomena and bereavement
phenomena, with either predominating or appearing
intermittently (Raphael, 1997). Although a discussion
of loss usually focuses upon death, loss that
results from postdisaster experience may thus
include (Cohen, 1998):
•Loss by death of loved one, family,
or friend
•Property destruction
•Sudden unemployment
•Impaired physical, social, or psychological
capacities and processes
It is generally agreed that there may be an
initial and usually brief period of shock, numbness
and disbelief, and to a degree, denial. While
this period may be more prolonged if there is
the additional impact of psychological trauma
(see below), it is usually brief. This initial
period usually gives way to intense separation
distress or anxiety. The bereaved person is
highly aroused, seeking for or scanning the
environment for the lost person on higher alert.
There may be searching behaviors, particularly
if it is not certain that the person is dead,
or the body has not been identified. In a disaster
setting the bereaved person may place himself
or herself at further risk through agitated
searching behaviors. There is also likely to
be a sense of anger, protest and abandonment
anger that may be recognized as irrational by
the bereaved person but nevertheless amounts
to anger towards the deceased for not being
there and for being among those who died. Anger
is also directed towards those who may be seen
as having caused or been associated with the
death, who are alive when the deceased is not.
These reactions progressively abate and give
way to a mourning dimension where the bereaved
person is focused more on the psychological
bonds with the dead person, the memories of
the relationship, painful reminders of the absence
of the person, and progressively accepting the
death, although with ongoing feelings of sadness
or loss. These latter reactions are more likely
to appear during the recovery phase with progressive
attenuation as the bereaved person adapts to
life without the person who has died. These
complex emotions of anxiety, protest, distress,
sadness and anger are usually referred to as
grief. The acute distress phase usually settles
in the early few weeks or months after the loss,
but emotions and preoccupations may occur over
the first year or years that follow.
Normal bereavement shows both attenuation of
psychological distress and progressive functional
adaptation during the first few months. Complications
may include adverse mental health outcomes such
as impact on immune function (Bartrop et al.,
1977), development of depressive or anxiety
disorders, and adverse social or health effects
(Byrne & Raphael, 1994; Middleton et al.,
1998). In addition, it has been shown that about
9% of a normal community sample of bereaved
people may develop 'chronic grief. ' This is
a form of abnormal grief where the initial acute
distress continues with other manifestations
for six months or more, and often for many years.
'Traumatic grief' and complicated grief disorder
are similar forms (Raphael & Minkov, 1999).
Risk factors for complications of bereavement
have been identified by a number of researchers
(Parkes & Weiss, 1983; Raphael, 1977; Raphael
& Minkov, 1999; Vachon et al., 1980). These
include:
•Perceived lack of social support
•Other concurrent crises or stressors
•High levels of ambivalence in relation
to the deceased
•An extremely dependent relationship
•Circumstances of death which are unexpected,
untimely, sudden or shocking
Personality vulnerabilities and a past history
of losses may also contribute. Thus it is clear
that many circumstances of disaster deaths may
be likely to lead to higher risk of bereavement
complications. It has also been shown that inability
to see the body of the dead person may further
contribute to risk of adverse outcomes (Singh
& Raphael, 1981), perhaps disrupting opportunities
for farewell (Schut et al., 1991). In this context
the concept of traumatic bereavement is highly
relevant.
Studies of traumatic bereavement have identified
traumatic circumstances of the death as a risk
factor for adverse mental health outcome (Raphael,
1977; Parkes & Weiss, 1983). Lundin's (1984)
studies of sudden and unexpected bereavement
found increased morbidity compared with those
where bereavement was expected. Unexpected loss
resulted in more pronounced psychiatric symptoms,
especially anxiety, which was more difficult
to resolve. The phenomena identified at long-term
follow-up included high levels of numbing and
avoidance and could be interpreted as reflecting
traumatic stress effects. Lehman et al. (1987)
studied bereavement after motor vehicle accidents,
likely to involve traumatic and unexpected losses,
especially when the bereaved had been an occupant
of the vehicle and thus involved in and potentially
traumatized by the accident. Even 4 to 7 years
later, spouses showed significantly higher levels
of phobic anxiety, general anxiety, somatization,
interpersonal sensitivity, obsessive-compulsive
symptoms and poorer well-being. For more than
90% of participants, memories, thoughts or mental
pictures of the deceased intruded into the mind
frequently, and for more than half of these
they were 'hurt or pained' by these memories.
These phenomena did not appear to be the sad,
nostalgic memories of someone who has recovered
from a loss, but were more like the intrusive
re-experiencing of posttraumatic memories.
Copies of the Disaster Mental Health
Response Handbook are available from:
The NSW Institute of Psychiatry
Telephone: (02) 9840 3833
Fax: (02) 9840 3838
Email: inspsy@magna.com.au
Website: www.nswiop.nsw.edu.au
References
(Any references cited in the text and not
given here are from the Disaster Mental Health
Response Handbook.)
Breslau, Naomi. (1990). Stressors: Continuous
and discontinuous. Journal of Applied Social
Psychology, 20(20), 1666-1673.
Bryant, R.A. (2000). Acute Stress Disorder.
PTSD Research Quarterly, 11(2), 1-7.
Bryant, R.A. & Harvey, A.G. (1997). Acute
Stress Disorder: A critical review of diagnostic
issues. Clinical Psychology Review,
17, 757-773.
Kessler, R.C., Sonnega, A., Bromet, E.J., Hughes,
M., & Nelson, C.B. (1995). Posttraumatic
Stress Disorder in the National Comorbidity
Survey. Archives of General Psychiatry,
52(12), 1048-1060.
Koopman, C., Classen, C.C., Cardena, E., &
Spiegel, D. (1995). When disaster strikes, Acute
Stress Disorder may follow. Journal of Traumatic
Stress, 8(1), 29-46.
Kulka, R.A., Schlenger, W.E., Fairbank, J.A.,
Hough, R.L., Jordan, B.K., Marmar, C.R., et
al. (1990). Trauma and the Vietnam War generation:
Report of findings from the National Vietnam
Veterans Readjustment Study. New York:
Brunner/Mazel.
NSW Institute of Psychiatry and Centre for
Mental Health. (2000). Disaster Mental Health
Response Handbook. North Sydney: NSW Health.
Ursano, R.J., Grieger, T.A., & McCarroll,
J.E. (1996). Prevention of posttraumatic stress:
Consultation, training, and early treatment.
In B. A. Van der Kolk, A.C. McFarlane, &
L. Weisaeth (Eds.), Traumatic stress: The
effects of overwhelming experience on mind,
body, and society (pp. 441-462). New York:
Guilford Press.
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